You are, if one may say so, a veteran of Vila Real de Santo Antonio and have been connected with the Hotel Grand House for decades in so far as you had to witness live how this beautiful house was at the mercy of its decay day after day. What did you feel when it became official to revive the former Hotel Guadiana?
Honestly, it was with great joy when I began to see the rebirth of the old Hotel Guadiana that was in such a sorry state, when in the past it had been an exponent of refinement and architectural greatness.
Your professional career is on the one hand exemplary for many Portuguese, but on the other hand it is also an example of the Portuguese Saudade. You have worked abroad for many years, including in hotels in Germany and London, and yet you have returned home. What made you do this?
After so many years in this profession, with ups and downs, but always with that desire to serve at the highest level and with the same enthusiasm, I returned to my country. It was a trip through Germany, England and Spain that gave me a lot of experience, both in terms of life and profession. Despite the good memories that remained forever in my memory, I returned to my country due to my father's illness and to support my mother, not forgetting the great nostalgia I also had for my country.
The Grand Universe is full of magic. What do you personally like best about Grand House?
For me, the Grand House is something that has become a quality marker, at the level of what is best in this corner of Europe, as well as anywhere on this continent. Being used to working with a high level of excellent customers, I am really impressed with the Grand House, as the feedback from positive comments is impressive. The praise given by our guests is essentially due to ALL COLLABORATORS of this great house in terms of education and friendliness in providing its services. I am very honoured and proud to be a collaborator in this hotel after fifty-four years in the hospitality industry.